Description

The Customer Service Representative for the Village of Schiller Park serves as the primary point of contact for 
residents, businesses, and visitors. This position plays a key role in delivering high-quality municipal services by 
providing accurate information, processing requests, and ensuring professional and welcoming experiences at 
Village Hall.

Interested candidates should submit resume and cover letter to the office manager via email at 
kimb@schillerparkil.us

Requirements

- High school diploma or equivalent required; associate degree or coursework in public administration or 
related field preferred
-Minimum of 1–3 years of customer service or administrative experience; municipal experience preferred
-Strong verbal and written communication skills
-Excellent interpersonal skills with the ability to interact effectively with the public
-Proficiency in Microsoft Office (Word, Excel, Outlook); experience with municipal or utility billing 
software a plus
-Cash handling and reconciliation experience preferred
-Ability to multitask, stay organized, and work in a fast-paced environment
-Bilingual skills 
-Familiar with FOIA Redactions and Procedures
-Familiar with Website Posting and Technology