Description

Transplant Financial Specialist 1
Falls Church, VA, United States

Job Identification: 675171
Posting Date: 11/21/2025, 05:56 PM
Job Schedule: Full time
Locations: Inova Center for Personalized Health

Job Description:
Inova Fairfax Hospital is looking for a dedicated Financial Specialist 1- Transplant to join the team. This role will be full-time day shift from Monday - Friday, 8:00 a.m. - 4:30 p.m.| On-Site

The Financial Specialist 1 completes work assignments within established quality standards. Communicates effectively with various audiences by using the most appropriate methods. Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services. Verifies and enters insurance information and authorization/referral requirements. Contributes to a safe patient care environment by identifying, analyzing and effectively solving problems.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules
  
  Financial Specialist 1 - Transplant Job Responsibilities:

• Accepts responsibility to review and correct errors before completion and routes to others for review when appropriate.
• Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services such as medical assistance programs, loans and grants.
• Reviews documented insurance benefits and patient liability in appropriate systems to prepare for patient counseling sessions.
• Requests/secures balance due payments from patients in accordance with established policies and procedures.
• Educates/trains others on insurance theory, insurance verification, and authorization/referral processes.
• Participates in related process improvement activities and makes suggestions for new or revised policies and procedures.
• Demonstrates an understanding of account resolution processes such as benefit verification, insurance classification, billing complaint claims, and account follow-up.
• Stays current with relevant insurance, contractual, and/or third-party payer regulations, medical policies, transaction/code sets, and general payment methods needed to ensure proper adjudication and compliance with industry standards.
• May perform additional duties as assigned.

Minimum Qualifications:
Experience - Two years of patient access experience

Education - High School or GED

Preferred Qualifications:

• Demonstrated experience securing authorizations for both inpatient and outpatient procedures, with an ability to navigate complex payer requirements.
• Strong communication and interpersonal skills, including the ability to assist patients with insurance-related inquiries and connect them to appropriate financial assistance resources.
• Proven ability to collaborate effectively within a multidisciplinary clinical team, particularly in a specialized setting such as transplant care.
• Detail-oriented with strong organizational skills, ensuring accuracy and timeliness in financial processes and patient support.

About Us:
We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare.

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

To apply, visit https://elar.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/675171/?mode=location

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